Welcome to the Trobbit universe!

This is the place where we bring your technological dreams to life with Artificial Intelligence.

We will help your company to offer better service every day, be smarter, more productive, and profitable with our Conversational AI.

Conoce quienes somos trobbit el chatbot inteligente

Who are we?

We are the present and future of conversations with Artificial Intelligence (AI), partnering with visionary companies to navigate the challenging path of automating their key processes to sell more, provide better service, and operate optimally.

We are excited about the idea of co-creating with our clients the smartest chatbots; chatbots that combine powerful AI technologies with a software platform designed to deploy them in record time, without technical knowledge, and successfully deploy them across multiple service channels; all with the most important goal always in mind: ensuring that every person who interacts with a Trobbit feels kindly attended to, understood, and receives a consistently satisfactory response.

Our North Star

Quienes somos trobbit hacemos más rentables a las compañías

Our purpose Why do we exist?

To make companies increasingly profitable, productive, and intelligent, while creating quality time for their customers and employees.

Quienes somos trobbit Misión ¿Qué hacemos?

Our mission What do we do?

We help companies increase their sales and improve their operation by automating their processes with intelligent, solution-oriented, and empathetic chatbots.

Trobbit’s Vision

What do we believe in?

Quienes somos trobbit creemos que existimos

We believe we exist

To evolve our clients’ ideas and make their technological dreams a reality.

Quienes somos trobbit Creemos en tecnología

We believe in technologies

Developed to empathetically and emotionally connect with human beings so that they can use them better.

Quienes somos trobbit Creemos que la IA

We believe that Artificial Intelligence

Is changing the world and that we can use it to improve our lives.

Quienes somos trobbit creemos en pensar diferente

We believe in thinking differently

And in helping our clients to think differently to grow together.

Quienes somos trobbit un chatbot conversacional inteligente

Our Story

A brief journey through the milestones that have marked our evolution.


2010
Trobbit, a Conversational Marketing Robot

Trobbit, a Conversational Marketing Robot

Our Genesis. Trobbit in its beginnings was a robot, designed to interact with visitors and customers in shopping centers, and maintain intelligent conversations that were activated by the user through a touch screen.

2012
From physical robot to a virtual host

From physical robot to a virtual host

The solution evolves and Trobbit the robot becomes an intelligent digital host that could bring any character to life, an interactive assistant that generated emotions in the buyer while accompanying them in the search for a product or service.

2014
Interactive Applications for Marketing

Interactive Applications for Marketing

We implemented multiple specialized interactive applications for Marketing, which allowed us to understand the most effective way to obtain valuable information from a buyer to improve and accelerate their purchasing process.

2016
A natural user interface

A natural user interface

We developed a solution that allowed the user to interact naturally with the content and obtain the required information in a more agile and interactive way. Multi-touch gesture functions were included.

2018
Natural Language Processing (NLP)

Natural Language Processing (NLP)

Seeking a more effective solution than one-way interaction with predefined content on a touch screen, where the buyer could not express themselves, we adopted AI technologies to understand human language textually.

2020
Trobbit Chatbot Platform for Businesses

Trobbit Chatbot Platform for Businesses

We created Trobbit, a platform for deploying truly intelligent chatbots without software knowledge, powered by Artificial Intelligence and focused on Marketing, Customer Service, and Conversational Sales.

Our values

We work every day hand in hand with our philosophy based on five pillars.

Quienes somos trobbit Innovadores

Innovation

We understand change as a natural law; everything evolves, everything transforms, and therefore, we maintain our curiosity intact in the constant search for new paths to do it better each time.

Quienes somos trobbit Excelencia

Excellence

We put our best effort into everything we do to always stay one step ahead of our goals and achieve high-quality results.

Quienes somos trobbit Trabajo en equipo

Teamwork

We believe that an integrated and synergistic effort of talented individuals is vital to making big dreams come true.

Quienes somos trobbit Compromiso

Commitment

Delivering what we promise is the foundation for building credibility and trust; therefore, we work tirelessly until we achieve our goals.

Quienes somos trobbit Pasión

Passion

We walk a path with heart, we believe in what we do, without looking back, and in that way, we achieve wonderful results.

The leading team of Trobbit

Trobbit is not just a software platform for deploying chatbots, it is a comprehensive team of talented and expert individuals who help companies implement Conversational Artificial Intelligence (AI) solutions from start to finish, ensuring a successful deployment and a solution that delivers on its promises.

Mauricio Arteaga

Mauricio Arteaga

Co-founder and CEO of Trobbit

Mauricio Arteaga, co-founder and Chief Executive Officer (CEO) of Trobbit. Mechatronics engineer and technological entrepreneur with knowledge and experience in the development of mechatronic products, intelligent and empathetic with humans. Since 2008, he has been involved in the creation of various solutions such as interactive robots for Marketing and Advertising, interactive applications and Advergames, interactive systems with natural user interface, and chatbots with Artificial Intelligence.

Lucas Arteaga

Lucas Arteaga

Co-founder and Expert Consultant

Lucas Arteaga, co-founder and expert software consultant for Trobbit. Software engineer, entrepreneur, and investor, with a professional career of over 25 years. He has founded several successful software companies, where he has served as CTO, software architect, product development leader, and software developer. Passionate about technological entrepreneurship, intelligent systems, and product development.

Alejandro Medina

Alejandro Medina

CTO of Trobbit

Alejandro Medina, Chief Technology Officer (CTO) of Trobbit. Mechatronics engineer and Specialist in Informatics Management, also an entrepreneur, student of natural language, candidate for Master's in Literature, and lover of Artificial Intelligence and science fiction. Since 2008, he has been actively involved in the development of software solutions in various fields and has successfully led talented teams in several companies.

What they say about us

They have already made their company more profitable, productive, and happy with our truly intelligent conversational chatbots.

We are a company comprised of a team of 1,800 employees. With Trobbit, we implemented ADRI Bot, a 24/7 virtual assistant that supports us in various operational tasks such as assisted password recovery for training courses, handling frequently asked questions, and personnel recruitment processes, among others. Its human-like and friendly appearance inspires trust and well-being, making interaction with it a thoroughly pleasant and satisfying experience

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Camilo Hernández

Camilo Hernández

Coordinador Gestión del Cambio y Comunicaciones Internas - Norgas

With the support of the Trobbit team, we have embarked on the fascinating journey of bringing our Rock Bot to life, a Conversational Marketing and Sales solution that will allow us to increase the conversion of our website traffic, optimize our efforts for the generation of high-quality leads, and automate the qualification of sales appointments for our sales agents.

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Jorge Ogliastri

Jorge Ogliastri

CEO Rockin Lights

With Trobbit, we will implement Lucas Bot, an Artificial Intelligence-powered chatbot, an expert in Human Resources, available 24/7 to directly support end-users of our Human Information System®️, which caters to over 500,000 employees nationwide.

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Diego Santacruz

Diego Santacruz

CEO Soporte Lógico