Rockin Lights success story

Rockin Lights will automate its Marketing and Sales processes with Trobbit

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Solución

  • Marketing y Ventas Trobbit

Objetivos

  • 24/7 Service
  • Increase sales
  • Support sales team

Canales

  • Website
  • Whatsapp

Resultados

  • Increase in conversion rate
  • Higher customer satisfaction

Learn about Rockin Lights’ success story with Rock Bot

With Trobbit, we’ve had the delightful experience of bringing to life another member of our Marketing and Sales team, Rock Bot, which will be available 24/7 to directly support our sales agents, helping us accelerate and automate our sales process day by day.

Description

With the support of the Trobbit team, we’ve embarked on the fascinating journey of bringing our Rock Bot to life, a Conversational Marketing and Sales solution that will allow us to optimize the conversion of traffic to our website, streamline our efforts for generating quality leads, and automate the qualification of sales appointments for our sales agents.

Rock Bot will become our company’s best ally and the host that, through its guided interactions on our website, will never leave our visitors alone for a second, providing them with valuable information about our products and everything related to the Rock universe. Through its conversation history and statistical reports, we’ll better understand what our visitors and customers want from our brand and improve our Marketing and Sales processes to make them happier every day.

What Rockin Lights Expects from Rock Bot

The primary mission entrusted to our Rock Bot is to capture the most relevant data from our buyers through empathetic and strategically designed conversations, qualify them, and thereby enhance the increase in our conversion and closure rates. Most of the sales we manage to close will come from inquiries from our visitors that will be handled by Rock Bot, who will understand the needs and requirements of our visitors so that our sales agents can then take over the process and deliver to our buyers what they seek, in a timely and satisfactory manner.

“Trobbit is a platform that allows very intelligent chatbots to be implemented in a very intuitive way, and the best part is that no technical knowledge is required to use it. It is a highly innovative and effective solution, leaving the use of traditional lead capture forms as a prehistoric scenario. With Trobbit’s intelligent conversations, we will provide immediate responses to our buyers, which is crucial for making their purchasing process more dynamic, empathetic, and enjoyable, with a philosophy focused on making the customer happy rather than just selling them a product or service.” 

– Jorge Ogliastri, CEO of Rockin Lights.

Increase your sales, enhance your customer service, and optimize your sales team management now.

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